Terms of Service
Welcome to Snugsocksco. These Terms of Service apply to your access to and use of the Snugsocksco website, as well as your browsing of products, purchasing of socks, and use of related customer services.
Please read these terms carefully before using the website or placing an order. By accessing the website or placing an order, you acknowledge that you have read and understood the terms governing your use of the site and your purchases. If you do not agree to these terms, please discontinue use of the services.
- Company Information
Company: Snugsocksco
Phone: 4583227618
Address: 111 N Moore Ave, Monterey Park, CA 91754
Email: help@snugsocksco.com
In these terms, “Snugsocksco,” “we,” or “the Company” refers to the entity operating this website and providing product sales services to customers; “you” or “customer” refers to the individual or entity accessing the website or purchasing products.
- Scope of Services and Product Information
Snugsocksco sells socks and related apparel products to customers via the website, offering services such as product browsing, online ordering, payment processing, order fulfillment, and after-sales support.
We strive to ensure that product descriptions, images, colors, sizes, materials, and other information on the website are accurate and clear. Due to factors such as display devices, lighting conditions, and production batches, there may be reasonable variations in color or detail between product images and the actual items.
Specific product specifications, prices, available styles, and related details are governed by the information displayed on the product page and at the time of checkout. We reserve the right to update product information, adjust product displays, and discontinue the sale of specific items to the extent permitted by law, without waiving any legal liabilities we may otherwise bear.
- Order Submission and Confirmation
Customers may select products, sizes, quantities, and other options based on the information displayed on the website and submit an order by following the instructions on the checkout page.
Upon submission of an order, the system may send an order confirmation notification. Whether an order is formally accepted, requires further verification, or can be fulfilled depends on the order status, payment outcome, product availability, and applicable laws. In the event of significant pricing or information errors, unsuccessful payments, suspected fraudulent transactions, or other reasonable order processing issues, we may contact the customer to verify information or cancel the relevant order to the extent permitted by law. If payment has been collected and the order is subsequently cancelled, we will process the refund in accordance with applicable laws and relevant refund policies.
Customers must ensure that the name, contact details, billing information, and delivery address submitted are authentic, accurate, and complete.
- Payment Terms and One-Time Purchases
Payment for Products
Customers must complete payment based on the product prices and applicable fees displayed on the checkout page. The total order amount may include the product price, applicable taxes, shipping fees, and other charges clearly disclosed prior to placing the order.
Supported payment methods are those actually displayed on the checkout page. Customers must ensure that the payment method used is legal and valid, and that they have the authority to use it to complete the transaction.
One-Time Sales and Billing
Snugsocksco offers a service for one-time product purchases rather than a subscription service.
Each order involves a one-time charge solely for the products selected by the customer and the fees explicitly displayed for that order.
The website does not automatically create recurring subscriptions based on a customer’s completion of a single purchase.
We do not automatically charge for products on a monthly, annual, or other periodic basis simply because a customer has previously purchased products.
If a customer wishes to purchase products again, they must submit a new order and complete the corresponding payment.
Should other paid services or special order arrangements be offered in the future, the billing methods will be clearly specified prior to the transaction, and customer consent will be obtained where applicable.
Unless otherwise required by law or agreed upon by both parties, a completed payment corresponds to the products purchased in that order and the associated fees disclosed at checkout.
Payment Processing and Transaction Security
The website may utilize third-party payment service providers to process payments, verify transaction status, and assist in fraud prevention. If an order is processed via Stripe, Stripe will provide payment processing services in accordance with its applicable terms of service and privacy policy.
Payment transactions may be subject to security verification, reviews for anomalous activity, or other risk control measures implemented by the payment service provider. Customers must complete any necessary verification steps as required on the payment page. Payment Failures and Irregular Transactions
If a payment fails, is declined, or requires further verification, the order may not be completed immediately. We may ask customers to review their payment details or contact their card issuer, bank, or relevant payment service provider.
If we have reasonable grounds to suspect that a transaction involves fraud, unauthorized payment, or other illegal activity, we may—to the extent permitted by law—suspend order processing, request further verification, or take other appropriate measures.
- Ownership of Goods and Assumption of Risk
To the extent permitted by applicable law, the transfer of ownership of the goods and the assumption of risk during transit shall be determined in accordance with applicable law, the terms of the order, and actual delivery arrangements.
Nothing in this clause excludes or limits consumer rights that cannot be excluded or limited under applicable law, nor does it unreasonably shift liabilities that should legally be borne by the operator onto the customer.
- Intellectual Property Rights and Ownership
Ownership of Website Intellectual Property
Unless expressly stated otherwise, content on the Snugsocksco website that is owned by us or used under lawful authorization includes, but is not limited to:
The Snugsocksco brand name, trademarks, logos, and brand-related elements;
Website page layouts, text content, product descriptions, and original copy;
Original images, graphics, icons, videos, and other visual materials;
Website design elements, page structures, and related digital content;
Other materials protected by intellectual property laws.
Intellectual property rights regarding the above content belong to their respective legal owners. Ownership of content owned by Snugsocksco belongs to Snugsocksco or the relevant legal operating entity; rights to content owned by third parties remain with those respective rights holders.
Nothing in these terms transfers third-party intellectual property rights to Snugsocksco, nor does it transfer Snugsocksco’s intellectual property rights to the customer.
Limited License for Use
Subject to these terms, we grant customers permission to access website content for the purposes of personal shopping, browsing products, and utilizing the website’s standard functions.
Unless prior written permission is obtained from the relevant rights holder or expressly permitted by applicable law, customers may not copy, reproduce, modify, disseminate, sell, publicly display, or commercially exploit the website’s protected content. Purchase of Goods Does Not Constitute a Transfer of Intellectual Property Rights
Purchasing socks signifies only that the customer has bought the physical product; it does not confer ownership of Snugsocksco’s brand name, trademarks, website images, product copy, or other intellectual property.
Customers may not use our brand identity or website content for commercial promotion, the sale of counterfeit goods, or any other activities that may infringe upon intellectual property rights without authorization.
Handling of Intellectual Property Infringement
If we discover that website content or related usage activities may infringe upon intellectual property rights, we reserve the right—to the extent permitted by law—to investigate the situation, demand the cessation of infringement, remove the relevant content, or take other reasonable measures.
If you believe that content on the website infringes upon your legitimate intellectual property rights, please contact us at help@snugsocksco.com. Please provide proof of ownership, the location of the allegedly infringing content, and necessary contact information so that we may verify the claim.
- Acceptable Use
Customers may use this website for lawful personal shopping purposes and must comply with applicable laws, these Terms, and other rules displayed on the website.
When using the website, you must:
Provide truthful, accurate, and complete order information;
Use lawful and authorized payment methods;
Respect the intellectual property rights and legitimate interests of others;
Refrain from interfering with the normal operation of the website or the experience of other customers;
Refrain from using the website for fraud, illegal transactions, or other improper activities;
Comply with rules applicable to product purchases, payments, and after-sales services.
- Prohibited Conduct and Consequences of Violations
Customers shall not engage in the following activities via this website:
Placing orders using false identities, fabricated information, or unauthorized payment methods;
Engaging in fraudulent transactions, malicious chargebacks, or other illegal financial activities;
Accessing website systems, servers, accounts, or backend data without authorization;
Using bots, crawlers, or other automated tools to conduct activities that may harm website operations (except where expressly authorized or permitted by law);
Uploading or distributing malware or attempting to compromise website security;
Infringing upon the intellectual property rights of Snugsocksco or third parties;
Using the website to harass, threaten, deceive, or commit other illegal acts;
Using the website in any other manner that violates applicable laws or these Terms. If we have reasonable grounds to believe that any conduct violates these Terms or applicable laws, we may—depending on the nature and severity of the issue and within the limits permitted by law—take appropriate measures. These measures may include requiring corrective action, restricting relevant functions, suspending or cancelling orders, limiting website access, or reporting suspected illegal activities to relevant authorities.
When taking such measures, we will handle the matter based on the specific circumstances and applicable laws. For orders that have been paid for but not yet fulfilled, refunds or other subsequent arrangements will be processed in accordance with applicable laws and relevant policies.
- Returns, Refunds, and After-Sales Service
Customers wishing to request a return or refund, or to inquire about after-sales issues regarding products, should contact us via help@snugsocksco.com or other contact methods published on this website.
Eligibility for returns, application procedures, return addresses, refund methods, and processing timeframes are governed by the “Return and Refund Policy” separately published on the website and by applicable laws.
Nothing regarding return or refund conditions shall be construed as excluding statutory consumer rights granted by applicable laws. In the event of a conflict between these Terms and mandatory consumer protection requirements under applicable laws, the mandatory legal provisions shall prevail.
- Limitation of Liability
To the maximum extent permitted by applicable law, we will determine our liability based on the specific circumstances for losses caused by factors such as a customer’s improper use of the website, provision of incorrect information, violation of these Terms, or interruptions to third-party services.
We limit our liability for indirect, incidental, or special losses—arising from causes other than our breach of legal or contractual obligations—to the extent permitted by applicable law.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for certain types of personal injury, fraud, willful misconduct, or other liabilities that cannot be restricted by law.
We will take reasonable measures to maintain the normal operation of the website but do not guarantee that the website will be free from interruptions, delays, technical failures, or other unforeseen issues at all times.
- Dispute Resolution
In the event of a dispute between the customer and Snugsocksco regarding orders, payments, products, or website usage, both parties shall first attempt to resolve the matter through amicable communication. Customers may submit disputes or complaints via the following channels:
Phone: 4583227618
Email: help@snugsocksco.com
We will reasonably review complaints and strive to find a resolution based on the nature of the dispute, relevant transaction records, and applicable laws.
If a dispute cannot be resolved through negotiation, the parties may address the matter through a court of competent jurisdiction or other legally available dispute resolution mechanisms, in accordance with applicable laws.
These terms do not require consumers to waive rights to litigation, regulatory complaints, class action relief, or other rights that cannot be excluded by contract, nor do they impose any dispute resolution method on consumers who are not legally bound by it.
- Governing Law and Jurisdiction
The interpretation and application of these terms shall be governed by the laws applicable to the relevant transaction.
To the extent permitted by law, disputes related to these terms may be resolved in accordance with applicable U.S. federal law, California law, and other legally applicable laws. For consumer transactions, no choice-of-law or jurisdictional agreement shall deprive consumers of the protections afforded by mandatory legal provisions.
If any provision of these terms conflicts with mandatory provisions of applicable law, such provision shall be adjusted or disregarded to the extent necessary, while the remaining provisions shall continue to be valid to the extent permitted by law.
- Third-Party Services and External Links
This website may utilize third-party tools for payment processing, website hosting, logistics, analytics, or customer service, and may contain links to external websites.
Third-party services are operated by their respective service providers in accordance with their own terms and policies. Except as otherwise provided by law, we do not have full control over the operation of third-party websites or independent services.
Customers should read the relevant terms of service and privacy policies and exercise caution when submitting personal information before using third-party services.
- Amendments to Terms
We may update these Terms of Service in response to changes in business operations, website functionality, or applicable laws.
Updated terms will be posted on the website, with an effective date indicated where appropriate. Changes to the terms shall not retroactively deprive customers of rights already legally acquired.
If applicable law requires customer consent for such changes, we will take appropriate measures in accordance with the law.
15. Severability
If any provision of these Terms is determined by a competent authority to be invalid, unlawful, or unenforceable, such provision shall be limited or modified to the extent necessary, and the remaining provisions shall continue to be valid to the fullest extent permitted by applicable law.
- Entire Agreement
These Terms of Service, together with the Privacy Policy, Return and Refund Policy, and other applicable transaction rules published on the website, constitute the terms governing the customer’s use of the website and purchase of products.
In the event of a conflict between different policies, interpretation shall be based on the specific circumstances of the transaction and applicable law; matters involving mandatory consumer rights shall be governed by applicable law.